Due to the current pandemic situation, our coaching sessions currently take place mainly online or by phone. Should coaching sessions take place in person, we will adhere to the 2G+ and/or 3G+ rules. Thank you for your understanding

In-house Training

In-house training courses are seminars designed to develop and support your team. The aim is for employees to perform their tasks with even more competence and increased motivation after the in-house training, for example in sales, distribution or customer service.

SEQUOYA In-House Training
In-house training Berlin

Possible topics for in-house training

At SEQUOYA we are specialists in everything to do with communication, work organization, working in teams and stress management.

Possible topics of our in-house trainings

  • Better communication with customers, team members and superiors
  • Better alignment of work processes with the needs of customers and guests, improved service orientation
  • Telephone training in various forms
  • Gain confidence in supposedly difficult conversations (e.g., complaint management, conflict talks)
  • Improve time management, increase planning competence, more efficiency in work organization
  • Improvement of individual stress management, burn out prevention

Procedure of our in-house trainings

We take the time to record your wishes through a careful clarification of the assignment so that the content of the in-house training fits your very specific needs. On this basis, we develop a concept that optimally fits your team and your goals.

All our in-house trainings include practical, hands-on exercises that can be easily transferred to your everyday work after the end of the seminar.

Methods of our in-house trainings

In our method mix we control the cognitive as well as the emotional and physical level of the person, because the conscious change demonstrably leads to better learning results. We take into account current results of modern brain research, so that both the scope of knowledge increases and the willingness to apply what has been learned.

In-house training at SEQUOYA

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Weitere Leistungen im Bereich Human Resources Development

Teams learn through self-reflection and feedback. Effectiveness in teams can be hindered by tensions and unresolved conflicts. If team members try to exclude feelings and everything personal from the work, the team feeling and the joy of work and performance are often also impaired.

A good team is like a bridge that makes it easy for employees to build an emotional bond with the company. One can also say: The whole is more than the sum of its parts.

In any case, a good team is one of the central criteria for success. A good team is also an important factor in why people like to come to work. So it pays off twice to invest in team development.